The government of Lagos State has commended the Federal Capital Territory Administration (FCTA) through its Reform Coordination and Service Improvement (RCSI) Department for driving reforms and improving services in the country’s capital.

Executive Secretary and Delegation Leader of the Lagos State Office of Transformation, Creativity and Innovation, Mr. Abdulrahman Lekki, gave the honor during a study visit to the FCTA to study the reforms of the administration.

According to Lekki, Lagos State Governor Babajide Sanwo-Olu instructed his office to establish reform coordination and service improvement departments in state ministries, departments and agencies as part of efforts to strengthen the state’s civil service. Repositioning Lagos for an effective service.

Lekki said: “During our investigation, we found out that there was a circular at the federal government in 2014 that provided a guideline for the establishment of RCSID in all ministries and it was similar to what we had in mind.

“We did the investigation and presented it to Governor Sanwo-Olu and told him that it was done in Abuja. So we decided to visit Abuja for validation and other reforms in the MDAs.

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“We visited some of these offices: the office of the Federation Chief of Civil Service, the National Coordinator of Servicom, the Bureau of Public Service Reforms and told them that we would like to visit an MDA where reform coordination and service improvement is practiced.

“They told us that they have the best performing division of RCSI and that happens to be the FCTA, led by Dr Jumai Ahmadu.”

In his reply, FCTA Permanent Secretary, Mr. Olusade Adesola, assured the Lagos team of the Government’s continued commitment to cooperate with the State on information and knowledge sharing, in order to provide effective service to Nigerians.

dr. Jumai Ahmadu, speaking earlier, confirmed the acting director of the Department of Reform Coordination and Service Improvement, the permanent secretary, and said it was a privilege that the government of Lagos would learn from the FCTA.

He said that prior to the guideline for the introduction of RCSIDs in MDAs, the FCTA had made a series of efforts to improve service; one of them is the FCT Call Center, which was established in 2004.

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Ahmadu appreciated the support of the FCT administration’s management for the department and noted that it would not have been possible without the support.

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